Journey Mapping

Journeys are complex illustrations to help teams or stakeholders understand the multiple complexities of the product and service they are serving. It helps to create better alignment, inspire or understand future visions, or question complex processes and components in the organization.

Example of a user scenario interacting with multiple transportation options in the future and
enablers in place to reduce common barriers

Example of a patient experience journey with multiple players, solutions and evolving needs

Example of patient and caregiver engagement and their ability to interact with solutions during the different stages of the disease progression

Example of Miro board as a tool to interact with tools and building concepts for specific
scenarios and personas

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